Telephony

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Revision as of 18:02, 25 July 2018 by Davidc (talk | contribs) (Update number allocation)
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Telephony

Team:NOC operates a telephony system for use both prior to and during the event.

External numbers are implemented upstream at Sargasso. Some of them switch on-site during the event, although many (notably first aid) remain directly routed at the carrier for reliability.

On site we will again have an Asterisk-based phone system for orga use. This year this will be expanded to include all orga and volunteer locations.

DDIs

DDI Routed to 2014 Purpose 2016 Purpose
01908 870900 IVR
01908 870901 Nowhere yet Info desk Info desk
01908 870902 Logistics (Someone's mobile at the moment) (will be: HQ & Logistics tents) HQ Logistics
01908 870903 Currently davidc, will be NOC NOC NOC
01908 870904
01908 870905
01908 870906 Presently unused Unused Volunteers desk
01908 870907 Presently unused Volunteer team leads Volunteer team leads
01908 870908 First Aid tent First Aid tent First Aid tent
01908 870909 First Aid mobiles N.B. routed at the carrier, does not go via on-site PBX/network First Aid on-call First Aid on-call
01908 870910 Presently unused Unused Comms team leads
01908 870911 Presently unused Unused Speaker Ops
01908 870912 Presently unused Unused Accessibility & Conduct
01908 870913 Presently unused Unused Bar manager
01908 870914
01908 870915
01908 870916
01908 870917
01908 870918 Purpose? (Presently Russ's mobile) Unused Unused
01908 870919 Sponsors (Presently Jonty's mobile) Unused Sponsors

Hunt Groups

Ext Routed to Purpose Temp SIP ext
201 hard phones in Team:InfoDesk tent Team:InfoDesk SIP/19&SIP/20
202 hard phones in HQ Team:Admin SIP/13&SIP/15
203 hard phones in NOC Team:NOC SIP/31&SIP/32
209 hard phone in First Aid tent Team:First Aid SIP/34
8xx goes to same place as the corresponding geo number with the same last two digits, allowing e.g. volunteer lead mobiles to called even from extensions with no outbound calling allowed


Outbound

NOC and HQ phones will have direct outbound capability on the basis that they will be manned 24/7.

Other phones, including stage phones and participant registered extensions, will not be able to call outbound except with a PIN. A PIN will be e-mailed to everyone on the admin list the week prior to the event.

999 - Location has been set and 999 will be available from every phone, however given our network setup, it is strongly recommended that emergency calls are done by mobile phone if reception permits.